| China Cooks Up a Campaign
with Mediterranean Flavor |
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| A unique press conference with
a Mediterranean flavor positioned Soliva as "the second
bottle of oil." |
Authentic Mediterranean flavors, Greek goddesses
and live Mediterranean music made for an impressive press conference
organized by GolinHarris in China recently. The launchwhich
achieved a 95 percent attendance rateintroduced Soliva olive
oil to the Chinese market and celebrated the Mediterranean lifestyle.
GHs research showed that Chinas olive oil market did
not maintain high standards and that consumers were often confused
when choosing olive oil. GH wanted to announce Soliva olive oil
to the Chinese market as well as educate consumers about olive oil
through the media.
The unique press conference organized by GH featured a display from
an Italian chef, a role play from a Greek goddess that told the
story of olive oil and its origins, and a nutritionists endorsement
of Soliva olive oil.
The second part of the campaign involved GH embarking on extensive
media positioning with Soliva promoted as "the second bottle
of oil" (with cooking oil being the first). This positioning
distinguished Soliva from other olive oils and helped create a new
consumer trend. GH reached out to food editors in fashion magazines
to help link Soliva with lifestyle and family gatherings, and the
health benefits of olive oil were also communicated.
A total of 50 news clippings were generated, including top-rating
media and publications in Shanghai such as Xinmin Evening Post and
Shanghai Evening Post. The event generated equivalent advertising
value of over $16,000 with a return on investment of 5.2. All key
messages were communicated with media reporting Solivas brand
name, the products availability and market positioning.
| Hong
Kong Office Demonstrates Value for MNCs During WTO |
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Katherine Wang, director, GolinHarris
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GolinHarris expertise in issues and crisis
management was put to the test in December 2005 when Hong Kong hosted
the World Trade Organizations 6th Ministerial Conference. Because
a number of GHs clients are multinational corporations, which
have been targets of anti-globalization protestors in past conferences,
they called upon the firm to ensure they were well prepared for any
situation that could possibly arise during the week-long event.
"When developing such plans, it is important to be mindful of
the operational realities facing our clients," said Katherine
Wang, director. "Therefore, our counsel was made to dovetail
with their own existing corporate guidelines."
The Hong Kong office often acted as part of the clients crisis
team, attending internal briefings, conducting media drills and providing
counsel to senior management on possible scenarios. In some cases,
GH was also, in effect, the media center, keeping current on the latest
news from TV, radio, Internet and government reports and then issuing
alerts via email and SMS as needed. These efforts were a good demonstration
of agency-client partnership, resulting in solid, well-thought-out
crisis communications programs.
| Yahoo!
Kimo Personals 1122 National Singles Day |
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GIn 2004, the Taipei office of GolinHarris invented
a new Taiwan national holiday1122 National Singles Dayto
promote the Yahoo! Kimo Personals online dating platform. One year
later, online dating platforms were under attack in Taiwan. GolinHarris
planned a large-scale, innovative program to increase awareness of
the holiday, to counter negative media attacks, and to drive online
growth.
GH coined the theme of the event, "One can be happy alone, but
two is twice the fun," to properly describe the results of finding
a match through the online dating platform.
GH advised Yahoo! to first drive the campaign through online measures
to link the positive view of online dating back to Yahoo! GH then
created an online questionnaire, which was voluntarily completed by
7,500 singles, to best determine what activities to plan for the singles.
Next, GH secured partnerships with several of Taiwans leading
young adult magazines, driving word-of-mouth recognition of the event.
The magazines also distributed a GH-inspired "Love Bracelet"
with the Yahoo! Kimo brand and the "1122 National Singles Day"
name to further stress the relationship.
GH also negotiated with sponsors for the party to lower the cost for
Yahoo! and add more incentives for attending the event. Additionally,
GH was able to convince a famous Chinese singing sensation to attend
and sing at the event for free.
For the party, GH created several interactive games, which encouraged
the singles to mingle and raised the feel-good atmosphere of the party.
The party was a huge success, starting with online momentum. Over
11,000 users registered online to attend the party, a significant
growth over the 500 registered participants in 2004. In addition,
more than 600 people joined in the interactive games inside the party,
while another 2,500 eager singles lined up outdoors but were not admitted
due to venue capacity limits
all on a TUESDAY night!
The event generated a total of 79 media clippings, including nine
live TV broadcasts to national TV news stations. More importantly,
negative reports on online dating stopped after the party as new stories
focusing on the trends and lifestyle of singles drew media attention.
In addition to growing business for Yahoo!, GHs creative event
has created a societal point of discussion. The event has also initiated
a copycat effect, as both a national TV station and an offline dating
service have since organized singles parties.
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GH stepped into the glitzy world of fashion
for client Marks & Spencer.
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| Japan
Fashion en-COLOR Your Life |
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Kiwifruit juice is poured into the characters
of ZESPRIs new Chinese name, "Jia Pei."
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GolinHarris in Shanghai recently promoted the Japan Fashion Flair
(JFF) exhibition in Shanghai by holding a colorful press conference
and luncheon. The press event was a huge success, and the GH team
helped double the previous years media attendance.
The JFF exhibition, held in November 2005, was organized by GHs
client, the Japan External Trade Organization (JETRO). JETRO was
keen to create noise around the exhibition to attract visitors;
hence the press conference was organized. The objectives of the
exhibition were to showcase and promote Japanese fashion in China
as well as to help develop Japan-China relations.
The key message of the press conference was "fashion en-COLOR
your life." GH conceptualized a "colors" theme for
the press conference and luncheon, which highlighted the vibrancy
and colorful nature of Japanese fashion.
At the press conference, government and industry representatives
gave keynote speeches that emphasized Japans intentions to
develop good relations with China through trade in various industries,
including fashion.
Speakers at the press conference included the councilor of JETRO;
a councilman from the Japan Fashion Association; an official from
the Department of Fiber, Ministry of Economy, Trade and Industry;
and a Chinese official from Economy Committee of Shanghai.
Attendees of the press conference then participated in a luncheon
that continued the colorful theme with vibrant flowers, a chocolate
plate and decorations. A highlight of the luncheon was the "best
wishes" colored ball activity, whereupon guests were handed
colored balls and were encouraged to place them into six glass containers
that spelled out "COLORS." This fun, interactive element
of the luncheon was a great way for guests to show their best wishes
for JFF in 2006.
In addition to doubling media attendance from the previous year,
the project has generated over 45 clippings in newspaper, magazines,
television and web media to date, with an advertising equivalent
of USD337,425more than 24 times return of investment.
| GolinHarris
Executes 3rd Annual Taiwan Business Awards |
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In January, GolinHarris helped execute the 3rd Annual Taiwan Business
Awards, injecting life and vigor into the program, which was co-hosted
by GH client DHL and the China Times newspaper.
From start to finish, GH helped create and execute a memorable program
for the Taiwan Business Awards. Starting from the invitation and
design of gifts through the program and rundown control, GH took
control of the event, providing DHL more time to cater to its more
than 520 clients and VIP guests.
Having conducted the event over the past two years, GH found new
ways to excite the audience. First, GH hired a traditional Chinese
"Diabolo" dance troupe to perform at the awards ceremony.
GH briefed the dance troupe on the theme of the awards"Breakthrough
and Advancement"which inspired the troupe to "break
through," creating a new combination of Diabolo dance infused
with modern dance. The resulting hybrid style received great applause.
GH also redesigned the stage in an innovative "Y-shape,"
allowing the award winners to enter the stage from one fork of the
"Y" and leave from the other, thus prolonging their stage
presence.
The event was a huge success. Seven TV news crew and 10 print media
agencies joined and reported on the presentation. All eight of the
award winners and clients expressed their satisfaction and complimented
the team.
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The Taipei team coordinated a campaign for
MODS that reached out to fashionistas.
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| GolinHarris
Launches Kuro Neo MP3 Player |
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A vibrant drum performance delighted the crowds.
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Media coverage delivered
key messages. |
To help the online music website Kuro shift from software to hardware
with the release of its first MP3 Player, GolinHarris executed a
series of consumer and media events in Taiwan.
With the launch of its "Kuro neo" MP3 Player, online music
website Kuro was taking a large step, as consumers were not familiar
with the brand name. GH advised Kuro that to create the most media
noise and a lasting impact in consumers minds, the company
would have to step over some traditional boundaries.
GH first suggested generating some buzz through media events, whereby
the features of the product could be explained. GH recommended hosting
a "lighting show" in Taipeis largest club to showcase
the products lightweight feature and unique design.
Having achieved consumer awareness of the product, GH then recommended
a unique consumer event that would generate media coverage and brand
buzz.
In order to stress Kuros faith in its ability to rise to the
top of the MP3 player market, GH arranged for 50 consumers to bring
their old MP3 players, smash them with hammers, and recycle them
in exchange for new Kuro MP3 Players.
The two events created considerable consumer and media buzz, generating
107 news reports, including 15 prime-time TV news clippings, 22
newspaper clippings, and 26 magazine stories, with a total media
impression of nearly 13.5 million people. Taiwans population
as a whole is only 23 million!
More importantly, the innovative events resulted in widespread Internet
discussion, as online music aficionados set up blog topics, discussion
groups, and online debates devoted to Kuro and the best way to smash
the older MP3 players.
| Tokyo
Office Helps Longstanding GH Client Enter Asian Market |
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| Yahoo! Kimo Web-ATM provides service for four
cooperating banks. |
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| Banners showing real web pages that demonstrate
how the new lifestyle search will work. |
Owens Corningthe company that invented
fiberglassis a longtime client of the Chicago office of GolinHarris.
Owens Corning recently acquired the reinforcements and compounding
business of Asahi Fiber Glass, which includes a major glass manufacturing
facility north of Tokyo. Communicating this to employees and the
Japanese media was sure to be a "fragile process."
Given the scope of the mission, headquarters in Chicago called on
the services of the Tokyo office in April last year to help lead
communications activities.
In the eight months leading up to the official acquisition announcement,
GH in Tokyo helped Owens Corning prepare to strengthen their presence
and reputation both internally and externally in Japan and the Asia
Pacific. The main tactic employed for the announcement was securing
coverage in prominent trade publications as well as the Nihon Keizai
Shimbun, Japans most prestigious nationwide business daily.
GH arranged one-on-one interviews with several trade media, including
The Chemical Daily, the country's most prominent industrial daily
newspaper, featuring Steven R. Zirkel, then the Owens Corning Asia
Pacific managing director, composites solutions business.
GH also secured an article on the front page of the Kagaku Kogyo
Nippo, as well as inside pages in the Nihon Keizai Shimbun, Nikkan
Kogyo Shimbun, Nikkei Sangyo Shimbun and Engineering Plastics Journal.
The coverage featured the announcement of the acquisition and Owens
Corning's key messages and strategies for future business in Japan.
Following the acquisition announcement, the Tokyo office assisted
Owens Corning with internal communications regarding the newly acquired
factory. A tour of the plant was organized for the companys
integration team leaders and the GH team. This helped Owens Corning
survey the conditions and plan the steps needed for overall integration.
GH then assisted the communications leader at Owens Corning in training
and informing factory leaders on matters related to employee, customer
and community relations.
Efforts to secure a smooth and efficient transition are currently
underway, as GH reveals its strengths in helping bridge professional
and cultural gaps that naturally arise in the Orient.
| GolinHarris
Helps Watsons Open New Distribution Center |
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| The grand opening of the Central
Asia Hub: (right picture - L to R) Stephen Ip, HKSAR Secretary
for Economic Development & Labour; David Pang, Chief Executive
Officer, Airport Authority Hong Kong; Scott Price, Chief Executive
Officer, DHL Express Asia Pacific. |
GolinHarris created an innovative communications
plan to help the Watsons drugstore chain strengthen its relationship
with product suppliers and introduce its new distribution center
in Taiwan.
Realizing the symbiotic nature between Watsons and its product
suppliers, GH created the theme "Heart of Your Business."
The metaphor clearly illustrated the link between the "heart,"
or Distribution Center, in supplying the "blood," or products,
throughout the island. This innovative theme also helped demonstrate
the power of the Distribution Center to the product suppliers.
In order to strengthen the relationship between Watsons and
its suppliers, GH created a program stressing the "Wow!"
factor.
First, GH decorated the Distribution Center to look like a fancy
theater. Next, GH organized a glow-stick dance performance. After
speeches by Watsons representatives and local government officials,
VIPs broke a heart-shaped ice sculpture and blew out candles on
a heart-shaped cake.
However, the best surprise was saved for last. After the lights
came up, GH dropped the theater curtains to reveal the inside of
the venue decorated as a Watsons storeonce again reinforcing
the relationship between the distribution center and the suppliers.
Despite not being a media event, the opening of the distribution
center generated a total of 62 clippings within one month.
More importantly, though, GH generated results for the client. Watsons
received great feedback on the event and distribution center from
the over 200 attending suppliers. As a result, the general manager
of Watsons personally thanked GH for a job well done!
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