International "Investing in Indonesia" Campaign Calms the Economic Front

Chairman of the Indonesian Investment Promotion Board, M. Lutfi, addressed participants at the Indonesian Investment Forum 2005 in London.

GolinHarris in Singapore recently helped coordinate an international stakeholder outreach program for the Indonesian Investment Coordinating Board (Badan Koordinasi Penanaman Modal, or BKPM).

Increasing foreign and domestic direct investment is critical for the Indonesian government’s economic policy. BKPM is the lead agency for investment promotion in Indonesia.

GH in Singapore collaborated with sister agency Weber Shandwick offices in Jakarta, London and New York to position the international campaign. The agencies helped prepare the BKPM chairman for presentations at investment roadshows and media interviews in London, Singapore and New York. They also helped the President of Indonesia, Susilo Bambang Yudhoyono, prepare for the New York Investment Forum in September 2005.

Consultants from GH in Singapore and Weber Shandwick in Jakarta accompanied the chairman of the agency to London and New York for the 2005 Indonesian Investment Forums. The timing of the investment forums coincided with a crisis faced by Indonesia resulting from the sharp increase in the price of oil, which adversely affected the country’s monetary and fiscal conditions. Share prices and the exchange rate dropped rapidly as the investment community became increasingly nervous about the government’s ability and commitment to ensure fiscal sustainability. The Coordinating Minister for Economy cancelled his participation in the London forum, which further raised speculation among attendees of "another repeat of the 1997/98 Asian financial crisis."

With communications support from GH in Singapore, the Indonesian government addressed the concerns and issued a series of economic packages in late August 2005 to deal with the crisis. During the investment forums, the government communicated its own track record and achievements in the past five years in ensuring macroeconomic sustainability and also outlined its rationale for the August economic package.

This message was communicated to international media including CNBC Europe, BBC, Bloomberg and Reuters (in New York). On the day of the forum in New York on September 15, 2005, the Indonesian stock market and exchange rate stabilized.



"The GolinHarris Challenge"

 

"The GolinHarris Challenge"

Best explained as a cross between a television game show and Trivial Pursuit, "The GolinHarris Challenge" is an engaging and entertaining presentation that educates marketers about the finer points of public relations and communications.

The game was conceptualized by the GolinHarris health and science team in Sydney when the marketing team of one of their clients, invited them to present their credentials in a creative and interactive way.

"The board-game-style presentation proved to be a stimulating and entertaining means of presenting an introduction to public relations to a large group," said Tania Di Palma, account director from the GH health and science team.

Participants were split into four teams and grouped according to colors on the board, with each group encouraged to work closely together to contribute to the competitive, fun spirit of the game. The teams had to successfully answer five questions and move their tokens to the center of the board to claim victory and the grand prize (chocolate!). There was also a "mad minute" where participants had to answer a series of true or false questions about public relations.

Some of the questions were:
How is public relations evaluated?
How do I know that my public relations program has worked?
What is corporate social responsibility?
How important is issues management in the healthcare space and how should an organization be prepared to manage issues?

"The audience response has been the best measure of the success of the concept," said Tania. "The client was impressed by the scope of services that public relations could offer them; from advancing media goals, advocacy, consumer outreach and issues management. The participants showed great enthusiasm and were very interested to follow up on the various concepts presented."


GH Shows Flair for Fashion

GolinHarris stepped into the glitzy world of fashion photo shoots when client Marks & Spencer needed some extra pizzazz for the Hong Kong launch of its Autograph menswear collection.

GH was determined to give the new line—designed by M&S with the help of two leading British designers, Timothy Everest and Nigel Hall—a less corporate and more stylish presentation to attract the interest of Hong Kong’s fashion media.

The GH team in Hong Kong arranged everything for the shoot, from styling and photographers to the lighting and studio. Local reporters were then invited for a behind-the-scenes look. GH also delivered exclusive photos and news angles for some of the city’s top publications to ensure extensive coverage, followed by a mass press and photo release.

So far, the client has reported strong sales of the new line. Press coverage to date has generated almost 60 million consumer impressions.

GH stepped into the glitzy world of fashion for client Marks & Spencer.



GH Helps ZESPRI Turn "Monkey Fruit" into a Premium Product

GolinHarris in China recently launched ZESPRI kiwifruit in the China market, generating overwhelming customer demand and much-needed awareness.

Kiwifruit juice is poured into the characters of ZESPRI’s new Chinese name, "Jia Pei."

Although kiwifruit originated in China, where they are known as mihoutao (monkey fruit), the market has proved to be the most difficult one for ZESPRI to penetrate. The major challenges for the GH team included: justifying ZESPRI’s premium price (up to 10 times higher than the local produce), combating low brand awareness and establishing product differentiation compared with mihoutao.

GH’s strategic campaign was to separate the China market into smaller markets and then use a tailor-made approach for each one to attract local media attention.

In Beijing, the focus was on introducing ZESPRI’s brand-new Chinese name, "Jia Pei" (words that convey "juicy" and "abundant").

To create a unique name-unveiling ceremony, GolinHarris arranged for the two characters to be constructed into cubes made of transparent glass. On the day of the event, kiwifruit juice was then poured into the "Jia Pei" cubes, creating a significant photo opportunity for media. The event also featured a demonstration of innovative kiwi recipes by a famous chef.

A model shows off a ZESPRI fashion creation.

In Shanghai, to satisfy the fashion-savvy media, GH linked ZESPRI to lifestyle and fashion. Famous stylists were called upon to design handbags, earrings and dresses that incorporated the kiwifruit into their design. Celebrities and models showed off the kiwifruit masterpieces, generating overwhelming media coverage.

Alex Fong promotes ZESPRI in Guangzhou.

In Guangzhou, GH created a new ZESPRI summer treat for media and consumers. The GH team organized for ZESPRI to hold an event at popular dessert chain "Fruit Mix." The celebrity spokesperson for ZESPRI, singer Alex Fong, traveled from nearby Hong Kong to endorse the product. The event also featured a chef’s demonstration of ZESPRI recipes.

Within four months of the start of the campaign, ZESPRI saw an impressive 360 percent sales increase. There were also 300 media placements covering 97 percent of the targeted major media outlets. Ultimately, GH generated US$3,747,448 of equivalent advertising value for ZESPRI with a 25 percent return on investment.


Graffiti Brings Mod’s Hair Brand to Youth in Taiwan

To promote the "cool and fun" brand image of Unilever’s Mod’s Hair line, the Taipei office of GolinHarris conducted a full-scale media and consumer campaign, reaching out to young fashionistas across Taiwan.

GH broke the campaign into four segments to communicate the new product features to consumers. First, GH held a media gathering to announce the creation of a "Bomb Squad" that would represent the youth of Taiwan. Next, the GH team arranged for three locations in Taipei city and the surrounding county where consumers could have their bikes graffitied. GH then conducted a graffiti motor bike parade with over 100 bikers, demonstrating the impact of Mod’s "graffiti culture." The event concluded with three weeks of eight GH-organized Bomb Squad Street Performances, leading up to a 1,400-person-strong Graffiti Bikini Party at Taipei’s hottest dance club, Ministry of Sound, Taipei.

Throughout October, the event has generated more than 99 clippings in top-tier media, and an ROI of 17 times the PR fee.

The Taipei team coordinated a campaign for MODS that reached out to fashionistas.



Smooth Sailing for Bank of East Asia’s 1,000-Person Grand Opening Event

A vibrant drum performance delighted the crowds.
Media coverage delivered key messages.

The Bank of East Asia recently appointed GolinHarris in Hong Kong to be the events partner for the grand opening of their new headquarters, BEA Tower.

The event took place in three separate locations with over 1,000 guests and featured some of Hong Kong’s most prominent businesspeople.

The GH team coordinated logistics such as guest tours of the building; parking; escorting people from the reception area to eliminate bottlenecks; and appointing security for VIPs. The team also replaced the too-traditional lion dance typically used for grand openings with a vibrant drum performance. This delighted the crowds in the lobby as well as those who were watching via live feed in the auditorium and the bank’s new branch office. The client was thrilled with this creative approach.

Media coverage delivered all the key messages the client wished to convey—namely the cost that would be saved and the efficiency that would be gained by centralizing the bank’s operations under the one new state-of-the-art roof.


GolinHarris Launches Leisure Service: Yahoo! Kimo Lifestyle + Search

Yahoo! Kimo Web-ATM provides service for four cooperating banks.
Banners showing real web pages that demonstrate how the new lifestyle search will work.

Yahoo! Kimo, the largest web portal
in Taiwan, was looking to maintain its market share while increasing business advertising through the launch of its newest service – Yahoo! Kimo Lifestyle+ Search. The new service would provide the phone numbers, maps, reviews and other information on leisure-related businesses in Taiwan.

The Taipei office of GolinHarris organized a media gathering to announce the launch and functions of the new search service. To ensure maximum media coverage, GH arranged a workshop prior to the official launch in order to communicate the new service to computer and lifestyle monthly magazines.

For the official launch, GH created four banners based on real web pages in order to demonstrate to attending media the features of the service. GH also set up a demonstration computer to show attending media the new functions of the service.

In a period of two months, GH secured a total of 62 media placements in first-tier media.




DHL Central Asia Hub’s Expansion Announcement Delivered Successfully

The grand opening of the Central Asia Hub: (right picture - L to R) Stephen Ip, HKSAR Secretary for Economic Development & Labour; David Pang, Chief Executive Officer, Airport Authority Hong Kong; Scott Price, Chief Executive Officer, DHL Express – Asia Pacific.

In 2004, the GolinHarris office in Hong Kong helped longtime client DHL organize the grand opening of the Central Asia Hub, the largest express cargo facility of its kind in Asia.

One year on, DHL is expanding the Central Asia Hub to meet booming business and growing cargo demand in the Pearl River Delta, China, and the region. For the announcement, GolinHarris arranged an event centered on the signing of a ceremonial agreement between DHL Asia Pacific head Scott Price and Hong Kong Airport Authority chief David Pang, a photo opportunity that was well carried in the Hong Kong media. GolinHarris was also able to convey DHL’s key messages regarding their infrastructure investments in response to regional business growth.

The event was flawlessly executed, despite the number of guests (over one hundred people, including 30 media) and the fact that the press conference and signing ceremony were handled in two separate locations within the Central Asia Hub.


Taiwan Government Assisted by GH to Promote Flat Panel Display Industry


Guest attendance at the 2005 Display Forum.
Director of Industrial Development Bureau, Chen Chao-Yi, gave a speech emphasizing vertical integration as a key to future success in Taiwan’s FPD industry.
In order to map out its goal of enhancing Taiwan’s competitiveness in the global flat panel display industry, the Industrial Development Bureau (under the auspices of the Ministry of Economic Affairs) turned to the Taipei office of GolinHarris to organize the 2005 Display Forum on October 6.

The Color Imaging Industry Promotion Office (CIPO), a division of the Industrial Development Bureau, wanted to use the 2005 Display Forum to focus on vertical integration in the FPD industry, which would then raise Taiwan’s competitiveness. As a result, CIPO tasked GolinHarris in Taipei with the goal of bringing together industry leaders and VIPs to attend and present at the Forum.

GH invited key industry players to the event, including material suppliers, component manufacturers, panel makers, system integrators, and analysts from major financial institutions. GH secured VIP attendance from Taiwan’s five largest LCD display makers: AUO, QDI, CPT, Hannstar, and CMO.

On the event day, a total of 127 VIP representatives from different FPD-related companies and 29 media (26 local media and three international correspondents) attended the event, resulting in 65 media placements, with highlights including in-depth coverage in the three leading business dailies and cable TV news.

Vivian Huang, Project Deputy Manager of CIPO, indicated that GH helped CIPO generate a wide and enthusiastic discussion on the topic of vertical integration among the media. Additionally, CIPO received many positive responses from the VIP attendees that the interactive open discussion provided them a great opportunity to have direct communication with the government.

 


Disney Characters a Hit for Kimberly-Clark Travel Pack Tissue Launch


Local celebrity Kelly Huang and four children demonstrate the new travel tissues at Hong Kong Disneyland.
Kimberly-Clark wanted to boost sales of its "Travel Pack Tissues" series line, so the company repackaged its tissues with wrapping featuring Disney characters. K-C also improved the product’s characteristics, including lighter weight, smaller size and increased tissue quantity.

To help K-C communicate the new product features with media and consumers, GolinHarris in Taipei organized a media gathering event which enabled K-C to reach their target consumers – families.

GH capitalized on the opening of Hong Kong Disneyland and designed three stages decorated with Disney characters for product demonstrations. GH built a Winnie the Pooh Tree House, complete with a mini-train, to showcase each new product.

Kelly Huang, a local celebrity, led four children during the event in a series of performances. GH coordinated two plays with the children – one where the children dressed as an air steward and air stewardess, and the other as soldiers – to demonstrate the product’s "travel" and "carry-on" features.

As a result, 74 journalists attended the media gathering, and GH secured a total of 42 media placements in top-tier media, 223 percent above original expectations. More importantly, by relying solely on PR, K-C received revenues of NTD 400,000 in sales of 20,000 Travel Packs in one week, more than one and a half times the size of Taipei 101, the world’s tallest building!