Bright Lights Big City - The Growth of PR in Greater China



Due to the wealth of opportunity in Greater China, Sarah Chin (top) and Stephanie Yu have both made the transition from GolinHarris in Taiwan to Shanghai during the past 12 months.
The growing China market provoked two GolinHarris colleagues to leave their homes in Taiwan and make the move to the mainland working for GolinHarris in Shanghai. Sarah Chin and Stephanie Yu talk about their transition to this exciting city.

It’s no secret that China is on the radar of every major multinational company. From manufacturing and consumer marketing to financial services and technology, the booming economy means there is a wealth of opportunity for all involved.

Public relations agencies are no exception. Andrew Pirie, regional managing director of GolinHarris, recently shared his vision for the growth of GolinHarris in China with colleagues in Taiwan. It was at this meeting that Taiwanese national Stephanie Yu thought seriously about the prospect of moving to China; having worked for three years in the Taiwan office, she felt she was ready for new challenges abroad.

At the end of March, Stephanie made the move to Shanghai to join fellow ex-colleague and office leader Sarah Chin, who also made the move from GolinHarris in Taiwan to Shanghai approximately 12 months ago.

Sarah’s story is not very different from Stephanie’s. Diane Wu, previously the managing director of GolinHarris in Taiwan and current managing director of the Shanghai office, shared her vision for the PR business in China that ultimately enticed Sarah to expand her career horizons. Sarah, also a Taiwanese national, had always wanted to work in Shanghai. "I saw it as an exciting challenge," she says.

Both Sarah and Stephanie have insights about some of the very distinct differences and challenges they’ve encountered working in China compared to Taiwan. "The clients you deal with here in China are at a much more senior level compared to Taiwan and other parts of Asia," says Sarah. "In Taiwan, you most likely deal with people who have seven to eight years of experience, as opposed to clients in Shanghai with 10 to 15 years of experience. People at this level also have very strong relationships with the media, so we need to work carefully to nurture these existing relationships as well as to introduce other key media to our clients."

Stephanie’s dealings with the media also reinforce the diversity between the two countries: "The media is far more restricted in China, although on the other hand there is so much media here—over 10,000 TV channels across the different provinces. It is very important to choose the right media. Strategy is vital," says Stephanie.

There are certainly challenges, but their passion is undeniable. "In Shanghai, you can smell the opportunity," says Stephanie when asked about her move. "You know what it’s like when you step through the airport doors and you just feel the vibe." With comments like this, it’s no wonder that Shanghai is considered the Asian epicenter for fashion, business and entertainment. "It’s such a big international city. You can get what you want, when you want. Everything is so efficient," adds Stephanie.

Transferring from Taiwan to mainland China is now a definite career path for many Taiwanese, not just in the PR business, given the many cultural, ethnic and language commonalities. But Andrew Pirie says there is much more behind the success of GolinHarris people making the move across the Taiwan Strait.

"Our Taipei office stands out for its extremely high professional standards, which have resulted in strong growth, great client recognition and an ever-growing stack of industry awards. This commitment to PR excellence is also exemplified by a relentless focus on quality and an intensive learning and development program. Although there are always challenges in moving from one market to another, if you can succeed at GolinHarris in Taiwan, then you’re well placed to excel in a market like China."

The future looks promising for GolinHarris in Shanghai. Sarah says she’s 100 percent focused on continuing to develop the GolinHarris brand in China. "The fact that I already knew the language and that I have deep roots in the region has definitely given me an advantage," explains Sarah. "I’m finding that my knowledge and skills are proving to be instrumental in building the GolinHarris brand and driving revenue."

Stephanie’s positive attitude is also obvious. Regardless of location, Stephanie says she loves the GolinHarris brand and what it has to offer both clients and employees. "They are a great group to work with; I just love the ‘agency life.’ It’s all about the clients—I want to provide the best solution for them, and I know that will always be delivered at GolinHarris."

When asked whether they miss Taiwan, they agreed, "Yes, of course. But, with so many exciting times to come, there’s no time to look behind—it’s full steam ahead!"

For more information about GolinHarris in Shanghai, contact Sarah Chin at schin@golinharris.com.


Hong Kong Launches GolinHarris Social

The Hong Kong team - including a mystery man in the back - catch a movie The Hong Kong team celebrate Chinese New Year with "Mr. Fortune"

The Hong Kong office recently launched an activities program offering a new, fun way for colleagues to let their hair down each month.

For the first GolinHarris Social in March, the office took a lunchtime trip to the posh IFC cinemas nearby to catch the Jim Carrey movie "Lemony Snicket’s A Series of Unfortunate Events." The second event saw the office get together for some after-work hotpot and a well-deserved Tsingtao or two. The outings followed an entertaining Chinese New Year lunch at Hong Kong's famed China Club.

Next up? An activity wholly appropriate for horseracing-mad Hong Kong: a trip to Happy Valley racetrack. Management has benevolently decreed that participants who hit it big will be allowed to keep all their winnings.

Allocating a per head quota for each activity, the management are noticing that the initiative is boosting morale among the colleagues and that it’s great fun, too!


It’s a Balancing Act for GolinHarris in Taiwan

John Morgan shows off his balancing expertise.

The Taiwan all-staff summit was not only a great chance for colleagues from GolinHarris in Taiwan to focus on "opportunity" (see story in Asia Pacific News) but was also a good excuse to kick up their heels and have a great time. A game of limbo was organized after the summit and GH colleagues aptly showed off their agility and determination.

In this photo, John Morgan, managing director of the Hong Kong office of GolinHarris, demonstrates the similarities between PR and limbo--it’s all in the careful balance!



Keith Burton Named President of Insidedge

Insidedge specializes in providing expertise in employee communications

With the intention of expanding GolinHarris’ global employee communications group, Keith Burton has been named President of Insidedge, a new GolinHarris service that provides expertise in employee communications. Burton has been managing director of the Chicago office since February 1999 and has served as regional managing director of the Central and Northeast regions and chief client officer and director of the worldwide corporate and employee communications practice.

Keith has led many of the largest corporate transformation and employee communications engagements for more than a decade. Under his direction, the internal communications practice during the past five years has grown to include teams in Chicago, New York, Dallas and Los Angeles. In addition to serving GolinHarris clients, Insidedge has expanded its reach to support clients within IPG. Plans are currently underway to expand Insidedge in Europe and Asia.


New Director for Brussels Office

Sam Rowe

GolinHarris in Brussels recently welcomed the appointment of Sam Rowe as director. Sam will lead operations in Brussels and will help further strengthen the GH brand in that market. In addition to developing new client relationships, Sam will oversee current client projects. She has already been directly engaged on the European issues management project for SC Johnson.

Sam has 20 years of experience across a broad range of communications disciplines including corporate communications, issues management and branding. Prior to joining GH, Sam was a director at Weber Shandwick in Brussels. She joined in April 2004 having spent the previous three years with GPC Fleishman-Hillard in Brussels, firstly as managing director and later as vice president of FH Europe.

Sam sits on the communications committee of the American Chamber of Commerce in Belgium. She is chair of the editorial committee and a regular contributor to the magazine. She is also on the board of the Belgian IABC where she is membership chair. She is also a member of the IPR.