Professor Chien-san Feng at National Chenchi University notes that
when he asked his journalism students to go and count the number
of SNG vans (satellite news gathering vans used by television networks)
in Taipei, they located around 60 or 70. "Ridiculous for a
city of three million people," he told me. Now, Ive not
done a study of SNG vans per capita (maybe I should), but this seems
high.
So you may think that there would be lots of interesting news stories
in Taiwan with all those vans cruising the streets. Think again.
But Taiwans media environment is complex. Many 24-hour news
channels. Hundreds of dailies. A population of just 23 million.
You get the picture
competitive!
But the competition is in numbers. The pressure is simply to get
a lot of stories, not the right stories. "Quality suffers as
reporters and producers dont have the time to stop, think
and research a story," says Professor Feng. "Not much
investigative journalism happens in Taiwans TV media."
What happens is that TV covers what everyone else is covering with
its six 24-hour news channels and many other news channels. Its
sheep mentality at its best.
So what does it mean for the average PR person? Certainly it may
be easier for us to get coverage for our clients news in Taiwan
than in some other markets (especially if they have nice advertising
budgets). Thats the good news. On the flip side, watch out
if your client gets on the wrong end of a story!
This is especially the case if they dont want to talk and
with 24 hours of news to fill, theres plenty of time for talk.
And if you dont talk, there are plenty of people who will
talk for you: cab drivers, office workers, legislators, academics,
small shop owners, etc. One of my former MNC clients refused to
talk to the media when a "small" issue popped up two years
ago. It might have been small for him, but not to the media. TV
news started reporting non-stop about the issue, interviewing all
manner of "experts" as the story spun out of control.
The CEO finally said, "What is going on here? This would be
a non-issue in other places!" Well, my friend, this is not
other places. Its an issue here and you need to deal with
it. He finally agreed to talk. The issue ended not long after.
Some companies tell me they dont want to talk to the Taiwan
media; they dont trust them, they say. But weve noticed
that if you spend time building up an open relationship with the
media, it certainly stands you in good stead later. And if you dont
talk, erroneous reporting will abound anyway. You may as well tell
your story. It seems some things may be universal
.
But back to the non-universal. Its certainly fun to watch
TV in Taiwan. On a recent Sunday the news channels ran the "story"
of a foreigner who was drunk and yelling at police and other onlookers
as they passed by. Is it news? Most people are puzzled and scratch
their heads when asked. But Taiwan media lapped it up. It did not
take any research or background
just a silly gwai lou
to make a story.
Its the Taiwan media game. Learn how to play.